Legal
Privacy Policy, Terms and Conditions, and Refund Policy
This page sets out how Nokia Digital handles client business data and personal contact information, the terms that govern our services, and the conditions for refunds and cancellations. This document is effective from the date it is published and applies to all engagements with Nokia Digital.
Data privacy and confidentiality
Client business data and personal contact information are managed under strict confidentiality standards. We collect only the details needed to deliver, support, and communicate about our services.
Information is used solely for service delivery, technical support, and agreed communications, and is not sold or shared with third parties except where required by law or to deliver a contracted service.
Terms and conditions
These terms establish clear operational boundaries, the scope of each service, and the protection of intellectual property. Work delivered under an engagement remains subject to the agreed scope and any written terms signed by both parties.
Refund and cancellation
Refund and cancellation guidelines provide clear parameters for service retainers and technical milestones. Retainers and milestone payments are assessed against work completed up to the point of cancellation.
Clients wishing to cancel should notify Nokia Digital in writing. Refund eligibility, notice periods, and any outstanding charges are confirmed against the agreed service scope before any amount is returned.